Typically, there are no fees. However, very low-volume accounts may have minor set-up fees associated with account creation. Additionally, ATS or HRIS integration may incur set-up fees in rare instances that require extensive programming. Whenever additional fees are required, we will first provide you with an estimate and will only commence upon approval.
Costs vary, based upon specific requirements. For example, background checks for entry-level personnel will likely be far less involved than that of a senior executive. Additionally, we offer discounts based on volume. Please contact us for more information.
Typically, background checks are completed within 1 to 3 business days; however, circumstances outside of our control may affect turnaround times. For example, if a search involves a jurisdiction where we rely upon the court to run the search, turnaround time may increase. Whenever there is a potential delay, the report is noted with an explanation in real-time, so our clients stay informed.
You have three options for requesting a background check. 1) We can integrate with your ATS or HRIS system. 2) You manually enter the order, or 3) you can have applicants enter their information directly into our system. We will work with you to determine the best fit for your organization.
When you become an Integras client, you will receive one-on-one training/orientation on how to use our secure, online platform. You will also receive a manual that outlines and illustrates the order and report retrieval process. If you have any further questions, your account representative will be able to assist.
Our gateway currently supports more than 100 unique integration partners. Please contact us to discuss compatibility with your specific platform.
Please contact us toll-free at (888) 833-7661. You may also email us at consumersupport@integrasintel.com. Or write to us at:
Integras Intelligence, Inc.
Attn: Consumer Support
1120 Avenue of the Americas, 4th Floor
New York, New York 10036
Please contact us toll-free at (888) 833-7661. You may also email us at consumersupport@integrasintel.com. Or write to us at:
Integras Intelligence, Inc.
Attn: Consumer Support
1120 Avenue of the Americas, 4th Floor
New York, New York 10036
To request removal of trafficking-related information from your consumer report, you must submit a written request to us and include the following information:
- Proof of identity. Acceptable forms may include driver’s license, government identification, passport and utility bills.
- Trafficking victim determination. This determination may include court documents or documents issued by federal, state, local or tribal government entities. A non-governmental organization (NGO) or human trafficking task force may also provide documentation of your status as a trafficking victim. Self-attestation may also be accepted if signed by a representative of a government entity, court, NGO or human trafficking task force.
- Identification of adverse information. You need to identify the negative information you wish to block from your consumer report that was connected to your trafficking experience.
Mail the completed letter and photocopies of identification and support documentation to the following address:
Integras Intelligence, Inc.
Attn: Human Trafficking Dispute
1120 Avenue of the Americas, 4th Floor
New York, NY 10036
Or you may contact us at trafficking.dispute@